Refund policy

FIAMILLIE HOME & KITCHEN — RETURN & REFUND POLICY

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FIAMILLIE HOME & KITCHEN — RETURN & REFUND POLICY

Thank you for shopping with FiaMillie Home & Kitchen. Your satisfaction is important to us, and we are committed to providing a positive shopping experience.

1. Return Requests

If you are not satisfied with your purchase, please contact our customer support team through our Contact Us page.

We will review your request and provide instructions based on the product, its condition, and the applicable return arrangements.

Please do not send products back without first contacting us for return instructions.

2. Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or incorrect, contact us promptly with your order number, a description of the problem, and photographs where possible.

We will review the issue and arrange an appropriate resolution, which may include a replacement, refund, or another remedy required by applicable law.

3. Return Eligibility

Return eligibility may depend on the product category, condition, and applicable consumer protection laws.

Any product-specific return restrictions will be communicated before purchase.

4. Refunds

Once a refund is approved, it will be issued to the original payment method.

The time required for funds to appear in your account depends on your payment provider.

5. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will review whether cancellation is possible based on the order's fulfillment status.

6. Return Shipping

Return shipping instructions and any applicable costs will be communicated before an approved return is sent.

Customers will not be charged return shipping costs where the law requires the seller to cover them.

7. Customer Support

For questions about returns, refunds, or order issues, please contact FiaMillie Home & Kitchen through our Contact Us page.

We appreciate your trust in FiaMillie Home & Kitchen.